The Fig Tree Patisserie shopfront on Delaware Avenue

Privacy policy

Last updated September 20, 2026.

This policy explains what Fig Tree Patisserie collects through figtreepatisserie.com, why we collect it, and what you can ask us to do about it. It is written to be read, not to be skimmed past.

Who we are

Fig Tree Patisserie, 3062 Delaware Avenue, Buffalo, NY 14217. Phone 716-436-3001. We are the data controller for anything collected through this website.

What we collect

Nothing, through the website itself. There is no contact form, no account system, no newsletter sign-up and no online payment, and no field anywhere on this site for you to type into. Browsing it collects nothing from you.

Our web host keeps standard server logs, which record the IP address, browser and pages requested for each visit. These are generated by the hosting platform for security and troubleshooting, we do not use them to build profiles of visitors, and we do not combine them with anything else.

If you call or email us

We take enquiries and orders by phone on 716-436-3001 and by email at FigTreePatisserie@gmail.com. When you place an order we write down what we need in order to bake it and hand it over: your name, a number to reach you on, the date, and what you have asked for. That is kept in the bakery's own order book and inbox, used for your order, and nothing else. It is never sold, shared or used for marketing.

Email you send us reaches a Gmail account, so Google processes it as our mail provider under their own terms. We do not run any tracking, read receipts or marketing tooling on top of it.

Ask us to delete it at any time and we will. See your rights below.

Cookies and local storage

We do not run advertising, analytics or tracking cookies, and there are no third-party trackers on this site.

  • Cookie choice. When you accept or decline the notice at the bottom of the page, we store that choice in your browser's local storage so we do not ask again. It contains nothing but your answer.
  • Accessibility settings. If you use the accessibility toolbar, your settings are stored in your browser's local storage on your own device so they persist between visits. They are never sent to us.

You can clear all of these at any time through your browser's settings for this site.

Who we share it with

Nobody. We do not sell, rent or trade personal information, and the website itself collects none to begin with. Email you send us goes to our Gmail inbox and no further.

How long we keep it

Order details taken over the phone or by email stay in the bakery's order book and inbox for as long as they are useful for that order, and are deleted on request at any time. Server logs are rotated by the host on its own schedule.

Your rights

You can ask us to tell you what we hold about you, correct it, or delete it. Residents of California have specific rights under the CCPA and CPRA, including the right to know what personal information is collected and the right to request deletion, and the right not to be discriminated against for exercising them. We do not sell personal information, so there is nothing to opt out of. Residents of the EU and UK have equivalent rights under the GDPR.

To exercise any of these, call 716-436-3001. We will respond within 30 days.

Children

This site is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has sent us their details, contact us and we will delete them.

Links to other sites

Our pages link to Facebook, Instagram and Google Maps. Once you follow a link, that company's own privacy policy applies. The map on our contact page does not load, and contacts no Google server, until you choose to load it.

Security

This site is served over HTTPS, so traffic between your browser and our server is encrypted. We never ask for payment details, passwords or any personal information anywhere on this website. If a page ever asks you to type personal details into figtreepatisserie.com, it is not ours: close it and call us on 716-436-3001.

Changes

If this policy changes we will update the date at the top of this page.

Good to know

Privacy questions

What personal information does this site collect?

Nothing is collected by the website itself. There is no contact form, no account system, no newsletter and no online payment. If you choose to email or call us, we hold what you send us in order to answer it.

Do you use tracking or advertising cookies?

No. The site stores one preference in your own browser to remember your cookie choice, and your accessibility toolbar settings if you use them. Neither is sent to us, and neither is used for advertising.

Do you sell or share customer information?

Never. We have nothing collected through this website to sell or share.

What about details I give you on the phone?

When you place an order by phone we write down what we need to make and hand over your order, and your name and number so we can reach you about it. That is used for your order and nothing else, and we will delete it on request. Call 716-436-3001.

Still have a question? Call the bakery on 716-436-3001 during open hours.